Privacy and Cookie Policy

Effective Date: September 22 2023
Latest Update: September, 11 2024

 

Dear visitor, thanks for visiting VALGO Environment website. Please take a moment to review our Privacy and Cookie Policy (hereafter referred to as the ‘Policy’).

By browsing our web pages, you acknowledge that you have read and understood our Policy, and you agree that your personal information will be handled in accordance with it, where applicable.

Here’s the translation of your text into English:

What is the purpose of the Privacy and Cookie Policy?

With the development of new communication tools, it is necessary to pay special attention to privacy protection. That is why VALGO Environment is committed to respecting the confidentiality of the personal information it collects.

To ensure this protection, VALGO Environment requests your consent before collecting, processing, or disclosing information that can identify you.

How do we obtain your consent?

Before collecting any personal information, VALGO Environment ensures that it obtains your consent. When collecting your personal information, VALGO Environment ensures that it is used solely for clearly stated purposes, and in compliance with the law.

The personal information we collect, and its level of sensitivity, may vary depending on the nature of your interactions with VALGO Environment. Therefore, we are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the protection of your personal data, particularly the information listed below:

  • Name and contact details: First and last name, email address, postal address, phone number, and other contact information.
  • Demographic data: Age, gender, country, and preferred language.
  • Subscriptions: Data related to your use of our website.
  • Preferences and interests: Tastes, interests, etc.
  • Online orders: First and last name, email address, postal address, phone number, and other necessary contact information. Under no circumstances do we store your payment information on our servers (credit card number and billing address).
  • Other data: Additional information collected during your navigation.

Why do we process your data?

VALGO Environment uses technologies that collect certain personal information for the purpose of improving our services and products, as well as presenting you with targeted advertising or content based on your preferences. You may choose to accept or decline these purposes at any time.

Essential and security cookies

VALGO Environment uses essential technologies and cookies for the proper functioning of its website. This type of cookie cannot be disabled.

Cookies for analysis and optimization of the user experience

Cookies used for analysis and user experience optimization are non-essential to your browsing on VALGO Environment. However, they play an essential role in enhancing your experience. For example, by analyzing the pages you browse, they contribute to the improvement of our services.

You have the opportunity to revoke the use of these technologies at any time.

We use:

  • Google Analytics
    Please refer to Google’s Privacy Policy.

Marketing and advertising cookies

Marketing or advertising cookies help us, along with our partners, remember the links and pages you click on. This allows us to target your preferences and suggest services or products tailored to your expectations.

You can revoke the use of these technologies at any time.

We use:

  • META
    Please refer to META’s Privacy Policy.
  • Google
    Please refer to Google’s Privacy Policy.

Why do we collect your data?

Here’s why VALGO Environment collects your personal information:

  • To provide a service or product: To best meet your needs, VALGO Environment collects your name, email address, and phone number. This information is used strictly to carry out your project.
  • To improve our services and products: Some information is collected to improve our services and products. This may be through a survey or simply during your navigation on our website. This type of information is never shared with third parties except for our above-mentioned partners.
  • To offer you services and products according to your preferences and needs: Some information is collected based on your interactions with our website during your navigation. By analyzing this type of information, we can offer services and products tailored to your needs. This type of information is never shared with third parties except for our above-mentioned partners.

How do we process your data?

VALGO Environment is committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the protection of your transactions. However, since no mechanism offers maximum security, a certain amount of risk is always present when using the internet to transmit personal information.

How can you access your data at VALGO Environment?

At VALGO Environment, we strive to keep your personal information as up-to-date as possible to meet the objectives mentioned above.

You can request access to your personal data at any time. In such cases, you must address your request to our Privacy Officer, whose contact information can be found at the end of our Policy.

If you submit a request, we may require you to identify yourself or provide proof of identity to ensure that the request is indeed coming from you.

How long do we keep your data?

Depending on the data collected, the retention period may vary. We keep your personal information as long as we use it to meet your specific needs. If you have any questions about the applicable retention period for a particular situation, please contact our Privacy Officer. You will find their contact information at the end of our Policy.

What security measures do we have in place for the protection of your data?

The personal information we collect is stored in a highly secure environment. Individuals working for VALGO Environment are required to maintain the confidentiality of your information at all times.

  • Technological security measures: Firewalls, access management for various platforms used, highly secure servers, passwords on workstations, and in cloud environments.
  • Physical security measures: Locked filing cabinets.
  • Organizational security measures: Policies, procedures, information security training and awareness, and reliability and integrity checks.

How do we ensure the confidentiality of your data with our partners?

Your personal data may be stored outside your country of residence, with our third-party suppliers. In such cases, your data may be subject to the laws of countries other than Canada.

Regarding our cookie partners, you can change your cookie preferences at any time by clicking the button in the banner at the bottom of our website. By clicking on “Customize,” you can review the consent banner and change your preferences, or withdraw your consent altogether.

For your information, the browsers you use offer different methods to block or delete cookies used by websites you visit. You can modify your browser settings at any time to block or delete cookies.

For more information, visit the following websites:

VALGO Environment Privacy Officer

Josianne Lemay
8150, boulevard Métropolitain Est
Montréal (Québec) H1K 1A1
confidentialite@valgo.com
819 233-2443
https://valgoenvironnement.com